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Terms and Conditions

Cancellation: should you cancel prior to your products being dispatched, a full refund will be credited. If you cancel once your goods are in transit, a refund will be issued but you will need to return the item to us undamaged in its origional packaging at your expense These cancellation rights end seven days after the day you received the goods. Always ensure returned goods are posted by at least Royal Mail "recorded delivery" and record POD. We will not be held liable for goods lost in transit. Returns: No merchandise may be returned for credit or adjustment without authorisation.You must contact us first and request a returns authorisation number and returns address.Failure to return with the correct authorisation number or if you return to an unauthorised address, will not pass credit.
Full credit or replacement, at our discretion, will be allowed in cases where the goods are returned because of obviously faulty workmanship or an error on the part of our organisation. All claims must be made in writing.   
We make every effort to ship the correct parts to our customers. We double check each order when it is entered into our computer by comparing that model/Part number and the description you have given us against the description for that model/part number in the system

see here for full terms and conditions including delivery, returns and cancelations

 full details on our terms and conditions

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